Standard shipping within India takes 4-7 business days. Express shipping (1-3 days) is available at checkout. International orders take 10-15 business days.

Yes! We offer free standard shipping on all orders over ₹2,000 within India. Orders below ₹2,000 have a flat shipping fee of ₹99.

Absolutely. Once your order is dispatched, you'll receive a tracking link via email and SMS. You can also track your order from your VELORA account.

Yes, we ship worldwide. International shipping rates are calculated at checkout based on your location and order weight.

We offer a 30-day hassle-free return policy. If you're not completely satisfied, contact us within 30 days of receiving your order and we'll arrange a return or exchange.

Simply email us at velorahome001@gmail.com with your order number and reason for return. Our team will guide you through the process within 24 hours.

Returns are free for defective or incorrect items. For change-of-mind returns, a small return shipping fee may apply.

Yes, every VELORA product is carefully sourced and quality tested by our team. We stand behind every item we sell.

Yes. All electronic products (lamps, humidifiers, blenders, massage guns) come with a 6-month warranty. Decor items have a 30-day quality guarantee.

Care instructions are included with every product. You can also find detailed care guides on each product page. Our support team is always happy to help.